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Conditions of business Oberhof - Privacy



Arrival and departure:

On the day of arrival, the apartments are ready for occupancy at 2 pm at the latest. On the day of departure, we ask you to release the apartment until 9.30.

Booking:

Please note: Your booking becomes binding with a two-sided written confirmation and usually eliminates the payment of a booking guarantee of 20%. Booking security is paid within the agreed time limit and will be withheld in case of cancellation in the last 3 months prior to arrival. In addition, the following cancellation conditions apply: Cancellation conditions according to Art. 1382 ZGB
Please inform us in time if you can not start your holiday. Although the guest has no right of withdrawal within the meaning of the Italian consumer protection code GvD 206/2005, nevertheless we grant you a right of withdrawal to the following cancellation conditions within the meaning of Art. 1382 ZGB: The reservation can be canceled 90 days prior to arrival without paying a cancellation fee. Only a written cancellation, which must be confirmed on our part, releases you from cancellation claims. The booking security can be retained from 90 days before arrival. In the event of cancellation less than 31 days before the day of arrival, we charge up to 70% of the agreed total price. If the guest does not appear ("no show") or if the guest leaves early, the fee is due in full for the entire booking period

Travel insurance

We recommend that you complete the "Roter Hahn cancellation insurance" when you book your stay. As a result, the cancellation fees can be covered and you can look forward to your vacation without any worries. For more information about costs and the conclusion of the travel cancellation insurance can be found here under http: //hotel.europaeische.at/roterhahn?AGN="10016588 ".



Discounts - suchcharges

For stays under 4 days we charge a surcharge. Discounts are granted on special offers. The written agreement with confirmation is always valid.



Payment:

We ask you to process the final payment minus the deposit one day before departure at the latest. You can pay cash, via bank transfer and check (Italian only). Unfortunately you can not pay by card. In order to avoid large cash amounts over 1.000 Euro, we ask you, possibly shortly before arrival or during your stay to transfer part of it. Online transfers during the holiday should be made as soon as pssoivle so that we receive a confirmation of the transfer before your departure.



Pets:

Smaller dogs are allowed on request during low season if they do not disturb the neighboring guests. We charge a surcharge for this. The dog owner is liable for damages caused by dogs to property or persons.



Animals at the farm - Liability:

Our guests can stay in the yard area, keep in contact with our animals and go for a walk with them (goats, horses, ponies). We are used to dealing with horses and can ride horses for free, but the parents have to take care of their children in the stable. We assume no liability for unattended children or for accidents in the yard or with the animals.



Disclaimers:

We endeavor to provide accurate and complete information on this website. However, we assume no liability or guarantee for the topicality, correctness and completeness of the information provided. We reserve the right to make changes or additions to the information provided without prior notice. The respective offer or the booking confirmation is binding. For content of external links, we accept, despite careful content control, no liability. The content of the linked pages are the sole responsibility of their operators.
Note: It is expressly referred to the provisions of law Art. 45-67 of the Italian Consumer Code GvD 206/205. Mandatory information according to EU Regulation No. 524/2013 of the European Parliament and Council. Platform for Online Dispute Resolution (ODR) of the European Commission: http://ec.europa.eu/consumers/odr/



Data Protection

Fulfillment of the statutory information obligations according to the European Data Protection General Regulation (DSGVO) The Ferienhof Oberhof processes and stores your personal data, which are necessary for carrying out the activity. Unless otherwise agreed, the data may also be used to send promotional material. Processing takes place within the framework of the European General Data Protection Regulation. The data will be treated confidentially and will not be passed on to third parties. You can revoke your consent at any time. Further information can be found under Imprint & Privacy. more...



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